MontrealPACKAGING

Terms of Service

Terms and conditions for using our website and services.

Last updated: December 2024

1. Acceptance of Terms

By accessing or using the Montreal Packaging website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

Montreal Packaging provides used and new industrial packaging products including gaylord boxes, pallets, and IBC totes, as well as repair, recycling, and transportation services.

  • All products are sold "as described" according to our grading system
  • Availability and pricing are subject to change without notice
  • Images are representative and actual products may vary

3. Orders and Payment

  • All orders are subject to acceptance and availability
  • Prices are quoted in Canadian dollars unless otherwise specified
  • Payment terms will be specified on your invoice
  • We reserve the right to refuse or cancel orders

4. Delivery and Pickup

Delivery times are estimates and not guaranteed. Risk of loss passes to the buyer upon delivery. Customer is responsible for inspecting products upon receipt.

5. Returns and Refunds

If products do not match the described grade, contact us within 48 hours of receipt. We will work with you to resolve any issues. Products that have been used or modified cannot be returned.

6. Limitation of Liability

Montreal Packaging shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or services.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Montreal Packaging and is protected by copyright and trademark laws.

8. Website Use

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Collect information about other users without consent

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms, please contact us at [email protected]

Frequently Asked Questions

Terms of service and policies

What do your terms cover?

They outline website use, intellectual property, disclaimers, liability limits, and applicable law.

How are quotes and pricing handled?

Quotes are valid for a limited time and subject to inventory availability and applicable taxes or fees.

What payment terms apply?

Payment terms are defined in agreements or invoices; late payments may incur interest as stated.

How do warranties work?

Packaging is provided as-is unless otherwise agreed in writing; issues should be reported promptly for resolution.

What happens if there is a dispute?

Disputes are governed by the laws of Quebec, with resolution processes outlined in the terms.

Can terms change?

Yes. Terms may be updated periodically. Continued site use constitutes acceptance of updated terms.

How is user content handled?

Content submitted to the site should not infringe others’ rights; inappropriate content may be removed.

Do you limit liability?

Liability is limited to the maximum extent permitted by law, as detailed in the terms.

Can services be refused?

We reserve the right to refuse service when necessary, including in cases of misuse or non-compliance.

How can I ask about the terms?

Contact us via the site or at [email protected] for clarifications.