MontrealPACKAGING

Privacy Policy

How we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email, phone number, postal code)
  • Business information (company name, industry)
  • Product inquiries and order details
  • Communications you send to us

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill your requests
  • Process orders and provide customer service
  • Send you information about our products and services
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

6. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

7. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at [email protected]

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

Frequently Asked Questions

Privacy and data handling at Montreal Packaging

What personal data do you collect?

We collect contact details, company info, and inquiry specifics you submit via forms or email.

How is my data used?

Data is used to respond to inquiries, provide quotes, and improve services; we do not sell personal data.

Do you share data with third parties?

We share data only with essential service providers (e.g., email, analytics) under confidentiality obligations.

How long do you retain data?

We retain data as long as needed for service delivery and legal obligations, then securely delete or anonymize it.

How is my data protected?

Access is limited to authorized staff, and data is stored on secured systems with industry-standard safeguards.

Can I request deletion of my data?

Yes. Contact us to request access, correction, or deletion of your personal information.

Do you use cookies?

We use essential and analytics cookies to operate the site and understand usage. You can manage preferences in your browser.

Is my payment information stored?

We do not store card data on our servers; payments use secure third-party processors when applicable.

How do you handle marketing communications?

You will only receive marketing if you opt in. You can unsubscribe at any time through provided links or by contacting us.

Who can I contact about privacy?

Email [email protected] with privacy questions or requests.